PRESS RELEASE: Introducing FaucetFacts.org
If you own or operate a small to mid-size water and sewer retail public utilities in Texas, we have a new resource for you.
NEWS: Wichita Falls Times Record: PUC Extends ERP to Late August
Coverage in Wichita Falls A relief program to help Texans having trouble paying their electric bills will continue through the end of August.
PRESS RELEASE: PUC Extends Electricity Relief Program
The PUC has extended the enrollment window for Texans to avoid disconnections for non-payment under its COVID-19 Electricity Relief Program to August 31, 2020.
NEWS: Waco Water Utility Services Raising Awareness of Bill Payment Scam
Scam alert notice for the Waco area as caller impersonates water utility
PRESS RELEASE: Disconnect for Non-Payment Protections Extended
The PUC has extended customer protections from disconnection for non-payment for PUC-regulated water utilities and non-ERCOT electric providers.
NEWS: Thousands of Texans Call the State Every Day for Help with Utility Payments
KXAN's Kevin Clark discusses high call volumes for customers seeking enrollment in the PUC's Electricity Relief Program.
NEWS: Texas Utilities Providers Barred from Power or Water Shut-Offs
Chuck Smith of Red River Radio describes the PUC's COVID19-related utility disconnection moratorium.
NEWS: Texas Halts Water and Power Disconnects Amid Wave of Layoffs
Dallas Morning News Story from Kyle Arnold on the PUC's response to the COVID-19 pandemic.
PRESS RELEASE: PUCTX Acts to Migitate COVID-19 Impact
Measures intended to mitigate the impact of COVID-19 hardships on Texas power, water and sewer customers
PRESS RELEASE: PUCTX Promotes "Fix A Leak" Week
A little work can reduce the loss of household water through leaky faucets, valves and pipes.
NEWS: Copperas Cove Water Customers Are About to See Their First Water Bill in Months
City resumes billing after parting ways with billing service provider.
RELEASE: PUC Offers Quarterly Regulatory Workshops for Water Utilities
Quarterly workshops to provide vital water and wastewater compliance guidance for mid-sized and smaller retail public utilities.