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PRESS RELEASE: Introducing FaucetFacts.org

If you own or operate a small to mid-size water and sewer retail public utilities in Texas, we have a new resource for you.

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NEWS: Wichita Falls Times Record: PUC Extends ERP to Late August

Coverage in Wichita Falls A relief program to help Texans having trouble paying their electric bills will continue through the end of August.

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PRESS RELEASE: PUC Extends Electricity Relief Program

The PUC has extended the enrollment window for Texans to avoid disconnections for non-payment under its COVID-19 Electricity Relief Program to August 31, 2020.

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NEWS: Waco Water Utility Services Raising Awareness of Bill Payment Scam

Scam alert notice for the Waco area as caller impersonates water utility

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PRESS RELEASE: Disconnect for Non-Payment Protections Extended

The PUC has extended customer protections from disconnection for non-payment for PUC-regulated water utilities and non-ERCOT electric providers.

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NEWS: Thousands of Texans Call the State Every Day for Help with Utility Payments

KXAN's Kevin Clark discusses high call volumes for customers seeking enrollment in the PUC's Electricity Relief Program.

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NEWS: Texas Utilities Providers Barred from Power or Water Shut-Offs

Chuck Smith of Red River Radio describes the PUC's COVID19-related utility disconnection moratorium.

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NEWS: Texas Halts Water and Power Disconnects Amid Wave of Layoffs

Dallas Morning News Story from Kyle Arnold on the PUC's response to the COVID-19 pandemic.

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PRESS RELEASE: PUCTX Acts to Migitate COVID-19 Impact

Measures intended to mitigate the impact of COVID-19 hardships on Texas power, water and sewer customers