skip to content
Faucet Facts logo
Car music audio controls horiz
Car music audio controls

NEWS: Texas Utilities Providers Barred from Power or Water Shut-Offs

April 01, 2020
Categories: Coverage

Chuck Smith of Red River Radio describes the PUC's COVID19-related utility disconnection moratorium.

NO SHUT-OFFS - The Texas Public Utility Commission is barring providers from shutting off power and water services to residents who have lost jobs or income because of the coronavirus outbreak. Commissioner Arthur D'Andrea said why the measure is critical.

"People have been ordered not to work by the government so I think it is the government's responsibility to make sure they at least have lights and water while they're sitting home under government order."

The Texas Public Utility Commission voted last Thursday to temporarily ban shut-offs. Utility providers cannot disconnect power and water service for residents who have lost income because of the coronavirus outbreak. Customers will still need to pay eventually though and can request deferred payment plans. The three-member commission also took steps to provide financial assistance to the utility companies through loans, reimbursements, and a fee that will help create a fund they can tap into if customers can't pay. Chairwoman DeAnn Walker explained why the plan was necessary.

"Under the current circumstances that we're in where so many people are losing their jobs, if we had a moratorium on disconnects for the next 3 or 4 months, the market could not withstand that because they wouldn't have any money coming in."

More than 20 other states have temporarily banned utility shutoffs including Louisiana, and Arkansas.

For more information on the order: Click the Texas Public Utility Commission Order

Listen to the story: