skip to content
Faucet Facts logo

Municipal Water or Sewer Utilities

A Municipal Water System means a community water system owned by a city, village, county, town, town sanitary district, utility district, public inland lake and rehabilitation district, municipal water district or a federal, state, county or municipal owned institution for congregate care or correction, or a privately owned water utility.

PUC Jurisdiction Statement

Municipalities are political subdivisions with elected governing bodies responsible for setting the rates and service policies for the provision of retail water and sewer utility service to customers.

  • The PUC has appellate jurisdiction over customers living outside the city limits receiving service from a city.
  • A city may surrender its jurisdiction over IOUs located inside the city limits to the PUC.

Customers located inside the corporate limits of a city should appeal a city’s ratemaking decision to their elected city council members .

About Rates

Rates set by the governing body of a city are not subject to review or approval by the PUC unless ten percent or 10,000 (whichever is less) of the affected customers located outside the city file an appeal in the form of a petition with the PUC.

  • The PUC has appellate jurisdiction over customers living outside the city limits that  receive retail utility service from a city.
  • A city may surrender its jurisdiction to oversee IOUs located inside the city limits to the PUC.

Customers located inside the corporate limits of a city should appeal a city’s ratemaking decision to their elected city council members.